BigSpoon - Customer Retention (3-6 yrs)

Published date: 2026/11/07
  • Location: Ahmedabad, Gujarat, India
Customer Retention Manager

Responsibilities:

- Executing regular engagement campaigns (Emailers, SMS's and Push Notification)

- Identify and create multiple customer cohorts based on their user journey on the application.

- Accountable for metrics like retention rate, repeat customer & lifetime value.

- Responsible to ideate and creating content for the application which will be used to engage with customers by working alongside the creative team or third-party agencies

- Building post-purchase journeys on email, SMS & advertising channels.

- Developing a deep understanding of our existing users and new users and finding ways to engage with them.

Skills & Requirements:

- 3+ years of experience in a similar role.

- Prior experience with marketing automation platforms like Clevertap, MoEngage, etc.

- Analytical & problem-solving skills.

Location : Ahmedabad
Company Name: BigSpoon

Apply

0 page views

Related listings

  • Digital Marketing Executive - Artio International Limited
    Digital Marketing Expert
    Digital Marketing Expert
    Required Experience - 1 to 3 years Job Type: Full-time Salary: ₹15,000.00 - ₹25,000.00 per month Job Description: • Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms includi...
    2026/11/07
  • Export Marketing Executive - Newage Fire Fighting Co. Ltd.
    Digital Marketing Expert
    Digital Marketing Expert
    Roles and Responsibilities • studying the market in the target country or countries • identifying new markets for exports and developing new business accounts • planning a sales campaign suited to that country and current consumer trends • planning a...
    2026/11/07
  • Digital Marketing Head - Medkart Pharmacy
    Digital Marketing Expert
    Ahmedabad (Gujarat) Digital Marketing Expert
    What You'll Be Doing • Designing and overseeing all aspects of the Digital Marketing department including existing marketing database, email, and display advertising campaigns. • Planning and managing our social media platforms. • Preparing accurate ...
    2026/11/07