Banquet Sales Manager

Designation- Banquet Sales Manager

Industry- Hospitality

Company- Listed company in Uganda

Location Uganda, East Africa (Visa, Passport, Accommodation, Food is from the company side)

Salary- 1300 USD - 1500 USD (per month without tax deduction) + 100USD expenses per month.

Key Responsibilities
• To develop and implement the strategic sales & marketing plan for Banquet sales including forecasts for new business development.
• To generate new business, close deals, and increase revenue by calling, on-site visits and community networking.
• To Identify potential new business leads by, but not limited to, examining local market trends, and competitors activities, old client databases, direct mails, visiting corporates, Govt & non-government institutions.
• To meet with guests to show facilities and share about the brand, facility, menus and other services that can be offered.
• To discuss with clients on the specifics of the event including the date and time, logistical requirements like audio-visual facilities, stage equipment, lightning, dressed up tables, etc.), menu items and the number of tables for pricing and event planning purposes.
• To achieve set Revenue Targets new and existing business as agreed and set out in the Sales Activity Plan.
• To periodically carry out market research, analyse marketing trend and existing market conditions and have competitor information's to identify opportunities to capture new clientele and expand market share.
• To lead and motivate team members to achieve departmental objectives.
• To periodically train the sales agent team and share current market trends to enable them to perform.
• To coordinate event menus with the Chef to ensure proper inventories and item availability.
• Meet and greet all parties upon arrival for the scheduled event to review arrangements.
• To conduct a post-event, follow up for customer feedback on their experience/concerns/complaints during the event.
• Actively manage business bookings, record denials, make network referrals.
• To follow up with clients for repeat business.
• Other duties and tasks assigned by the management within the job scope

Key Performance Indicators
• Financial Performance: Achieve set yearly targets for the convention centre.
• Gross operating profit
• Occupancy Rate
• Customer satisfaction.
• Online Ratings
• Timely generation and submission of reports to appraise BOD on Convention centre performance.
• Adherence to company policies and procedures and its communication to all staffs.
• Trainings to staff.
• Conducive Employee Relations.

Skills / Competence Requirements
• Excellent in Communication
• Excellent management skills with experience in opening, managing or re-positioning a 5-star property.
• High level of adaptability and problem-solving skills to handle the complexities of hosting major summits and events.
• Strong leadership qualities with ability to lead, train and motivate team.
• Ability to organize multiple events, manage and prioritize multiple tasks and meet deadlines.
• Demonstrated financial acumen and budget management experience
• Integrity, adaptability and ability to work under stress.
• Highly organized and attention to detail

Qualifications
• Bachelor's Degree or Diploma in Hospitality or Sales and Marketing.

Experience:

• Previous experience in a similar job role or minimum of 2 years experience as Banquet Sales Manager

If interested then share your CV on nayan.s@firstresource.in or on 8789817673