Banking Operations
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Role Purpose
Monitor disputed transactions for possible fraudulent activity.
• Monitor, evaluate, investigate, and process chargebacks.
• Reviewing accounts and providing Provisional credits.
• Investigate Fraud claims raised by the customer.
Complete tasks related to data entry, following up on requests, complaint
management, filing dispute forms, fee waivers, merchant credit release, fund
transfers, account maintenance, general correspondence, research
Internal Confidential - General Use -Internal
To be able to finish cases assigned within established Turnaround time
• Team Player
• Responsible for achieving individual key performance indicators whilst
maintaining appropriate operational risk control and compliance in all
activities
Graduate
Monitor disputed transactions for possible fraudulent activity.
• Monitor, evaluate, investigate, and process chargebacks.
• Reviewing accounts and providing Provisional credits.
• Investigate Fraud claims raised by the customer.
Complete tasks related to data entry, following up on requests, complaint
management, filing dispute forms, fee waivers, merchant credit release, fund
transfers, account maintenance, general correspondence, research
Internal Confidential - General Use -Internal
To be able to finish cases assigned within established Turnaround time
• Team Player
• Responsible for achieving individual key performance indicators whilst
maintaining appropriate operational risk control and compliance in all
activities
Graduate
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