Banker-Customer Experience
Published date: 2024/01/10
- Location: Kota-Kota, Rajasthan, India
Job Description Giving the client need based product solutions and, in the process, aligning client requirements with business specifics
• Assessing customer propensity and ensuring higher product penetration per relationship
• Referencing for more business from existing customers
• Handle customer queries and complaints
• Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report" Secondary Responsibilities - List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines Key Success Metrics Share of customer wallet, Product Cross Sell targets Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities
• Assessing customer propensity and ensuring higher product penetration per relationship
• Referencing for more business from existing customers
• Handle customer queries and complaints
• Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report" Secondary Responsibilities - List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines Key Success Metrics Share of customer wallet, Product Cross Sell targets Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities
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