AVP- Key Account management SAAS Platform Sales

AboutSPOCTO Spocto(), a Yubi Company (), is a big data analytics company on a missionto revolutionize the digital debt collections industry. As afintech company that uses Artificial Intelligence (AI) &Machine Learning (ML) to enhance customer reach, engagement, andinteraction; Spocto is a pioneer in disrupting the debt collectionsindustry with intelligence. With a purposeful approach towardsdigitizing rural India through banks & NBFCs, our solutionsare already test marketing various products to revolutionizeeCollections. Our spirit of innovation & passion to helporganizations create greater business impact is reflected throughour domain expertise, success rate, client confidence and newer agesolution driven approach towards the business. With proprietaryalgorithms we strive to bring dignity into the debt collectionsprocess, ensuring better customer experience and resulting inimproved customer relation and retention. Aswe continue to grow and disrupt the market through our innovativesolutions, we are now part of Yubi - India s first and largestinstitutional debt platform that provides full-stack debtinfrastructure across discovery, execution and fulfillment. InMarch 2022, Yubi became India s fastest fintech and most impactfulstartup to join the unicorn club with a Series B fundraising roundof $137 million. Backed by marquee investors like Insight Partners,B Capital Group, Dragoneer, Sequoia Capital, LightSpeed andLightrock, we are the only-of-its-kind debt platform globally,revolutionizing thesegment. Invitingapplications for the role of AVP-Key Account Management(SAASProductSales) KeyResponsibilities Develop and grow trusted relationships with keyclients Build thorough understanding of key customer needs andrequirements Take ownership of driving repeat transactions and minimizingchurn Serveas the link of communication between key customers and internalteams Resolve any issues and problems faced by customers and deal withcomplaintsto maintaintrust Prepare regular reports of progress and forecasts using key accountmetrics Defend and Grow Client Revenue, Cross sell & up sell toexisting client portfolioto increasepenetration Liaison with key decision makers Business Managers, Risk Managers,Product Managersetc. in banks and financial institutions to identify newopportunitiesand growexistingbusiness Gather and decipher the client s requirements and suggest howvariousspocto solutionscan be implemented to enhance and improve the existing processesand focus notjust on product sales but also pitch new solutionideas. Understand and manage engagements to meet client expectations andbuild,deepen andbroaden clientrelationships Demonstrate excellence in engagement delivery, strategic problemsolving, andstrong clientrelations at senior executivelevels Workclosely with internal teams for resolving client queries to ensurehighquality deliveryof service and timely resolution of all memberissues Monthly business review and governance Documenting end to end salesactivitiesand communicationon sales platform and workflows used by the companyClient GovernanceMatrix on scheduled monthly, quarterly reviews to be definedand conducted. Ensure timely receipt of payments against Invoices Detailedcompetitionmapping Requirements 5-10 years experience in Business Development and sales focused onB2B KAM or Enterprise KAM. Experience in Platform Sales acrossRating Agency, B2B e-commerce platforms, SAAS platforms, Fintech,payment gateways will bepreferred. Should possess excellent presentation skills and experience in KeyAccount Management Experiencein platform sales across Rating Agency, Private Bank and otherFinancialservices. Detail-oriented with the ability to manage multiple relationshipsparallelly MBA / PGDM degree from a premier institution orChartered Accountant would be preferred Exceptionalwritten and verbal communication, managing technical proposals Ability towork under pressure & track record of deliveringtargets Weare committed to creating a diverse environment and are proud to bean equal opportunity employer. All qualified applicants receiveconsideration for employment without regard to race, color,religion, gender, gender identity or expression, sexualorientation, national origin, genetics, disability, or age. AtYubi, People are at the core of the business and our most valuableassets. Yubi is constantly growing, with 1000+ like-mindedindividuals today, who are changing the way people perceive debt.We are a fun bunch who are highly motivated and driven to create apurposeful impact. Come, join the club to be a part of our epicgrowthstory 5-10 years experience in Business Development and sales focused onB2B KAM or Enterprise KAM. Experience in Platform Sales acrossRating Agency, B2B e-commerce platforms, SAAS platforms, Fintech,payment gateways will be preferred