AU Small Finance Bank

Head Of Liabilities Operations

Responsible for guiding a team of unit leads for the processes - account Opening and Maintenance, Transaction Processing / Clearing, Payments, Trade / Forex, Document Storage, ATM and Currency Chest cash management.
• Planning, direction and manage the performance of all internal operations, so as to maintain and develop business growth in accordance with the overall strategy
• Developing and Maintaining cost effective, efficient and wellcontrolled operations with a view to maximize profitability and delivering superior service quality to customers.
• Play a significant role in longterm planning, with the view to delivering operational excellence business process and organizational planning.
• Implement, maintain and manage an effective system of controls throughout covering nonfinancial as well as financial controls.
• Increase the effectiveness and efficiency of Support staff through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions
• Identify key processes and lay down SLA's and TAT's.
• Ensuring capacity planning to meet all operations deliverables and achieve cost optimization.
• Implement effective succession planning, people management, development, recruitment, and retention strategies
• Drive Quality processing, timely resolution of audit queries
• Ensure that a company's business is conducted in compliance with professional standards
• Ensure that appropriate standards of conduct are established and complied in department.
• Contribute in all type of Regulatory, Statutory Audit etc.