Asst. Manager - Customer Service
Published date: 2024/01/10
- Location: Delhi , Delhi, India
Roles & Responsibilities:
Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements.
Operations: Managing operations related activities, stock management and coordinating with team internally.
Business Acumen and Customer Retention.
Develop strong strategic relationship with the customers.
Monitoring and servicing on-boarded customers.
Develop strong relationship with all stake holders.
Target Segment
Transporters.
Logistic companies.
Commercial Vehicles Trucks, Buses, heavy vehicles etc.
Candidate Profile
Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
Should be a fast learner, innovative and open for newer concepts / ideas / technology.
Good communication skills (Hindi / English / Local Regional Language).
Must have own vehicle i.e. 2-Wheeler.
Must have minimum 1 year of experience in Customer servicing/handling.
Business / Sales acumen is helpful in this profile.
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
Customer service (Preferred)
Speak with the employer
+91-XXXXXXXXXX
Client Servicing: Interacting with clients from Transport / logistics segment and servicing them for their day to day requirements.
Operations: Managing operations related activities, stock management and coordinating with team internally.
Business Acumen and Customer Retention.
Develop strong strategic relationship with the customers.
Monitoring and servicing on-boarded customers.
Develop strong relationship with all stake holders.
Target Segment
Transporters.
Logistic companies.
Commercial Vehicles Trucks, Buses, heavy vehicles etc.
Candidate Profile
Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
Should be a fast learner, innovative and open for newer concepts / ideas / technology.
Good communication skills (Hindi / English / Local Regional Language).
Must have own vehicle i.e. 2-Wheeler.
Must have minimum 1 year of experience in Customer servicing/handling.
Business / Sales acumen is helpful in this profile.
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
Customer service (Preferred)
Speak with the employer
+91-XXXXXXXXXX
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