Associate professional help desk technician
Published date: 2026/11/07
- Location: Bengaluru, Karnataka, India
Company Job Vacancy in Bangalore
Job Details
Hiring Organization
DXC Technology
Post Name
Associate professional help desk technician
Remote
NA
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
25400/- To 27500/- Per Month
Location
Bengaluru, Karnataka, India 560100
Job Description:
Essential Job Functions
Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
Assists in interpreting demand forecasts and in planning and delivering end-to-end services.
Maintains records of account-specific service problems and assists in prioritizing work requests.
Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
Assists in identifying service improvements to increase customer satisfaction.
Ensures delivery of projects meets client and company expectations and needs.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience or Bachelor's degree in business administration, engineering, information systems, or related field preferred
Zero or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems
Other Qualifications
Basic project management skills
Basic analytical and problem-solving skills
Interpersonal skills to interact with customers and team members
Organization and time management skills
Communication skills
Ability to work in a team environment
Willingness to travel
Work Environment
Office environment
Apply Now
Job Details
Hiring Organization
DXC Technology
Post Name
Associate professional help desk technician
Remote
NA
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
25400/- To 27500/- Per Month
Location
Bengaluru, Karnataka, India 560100
Job Description:
Essential Job Functions
Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
Assists in interpreting demand forecasts and in planning and delivering end-to-end services.
Maintains records of account-specific service problems and assists in prioritizing work requests.
Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
Assists in identifying service improvements to increase customer satisfaction.
Ensures delivery of projects meets client and company expectations and needs.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience or Bachelor's degree in business administration, engineering, information systems, or related field preferred
Zero or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems
Other Qualifications
Basic project management skills
Basic analytical and problem-solving skills
Interpersonal skills to interact with customers and team members
Organization and time management skills
Communication skills
Ability to work in a team environment
Willingness to travel
Work Environment
Office environment
Apply Now
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