Associate - Infrastructure Operations - Technology

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Associate - Infrastructure Operations - Technology

JPMorgan Chase Bank, N.A.
Mumbai, Maharashtra
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20 hours ago
Full–time
Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do.

Together, you'll use a disciplined, innovative and a business focusedapproach to develop a wide variety of high-quality products and solutions.
You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.

Responsibilities
• *1.

Location:
• Represent GTI technology function across vendors and different teams within the organization.
• Capture demand in location by engaging with the local business and communicate this to relevant GTI areas.
• Support legal, regulatory, and compliance requirements for LOB's (Lines of Business).

2.

Service Delivery and Projects:
• Ensure that the service matches the requirements of all LOBs through regular reporting reviews and improvement programs.
• Facilitate the infrastructure management group to ensure that communication lines are maintained with all stakeholders, and that regular meeting structures are agreed along with governance in place
• Ensure that the right level of support is available, oncall, 24x7. Provide update to the local senior manager & stakeholders as required.
• Keep abreast of latest and changing technology trends and contribute to regional / global objectives relevant to the areas of responsibility

3.

Risk Management:
• Understand and manage the risk profile of the location, providing updates and reporting as required. Report to the location operating committee and regional risk management when required.
• Monitor and engage all risk forums for the location, ensuring adherence of the control environment and that all local towers follow respective and resultant action plans
• Represent the location in scope discussions escalation of issues and draft report status of all internal and external audits, in conjunction with the regional service owners and control leads.

4.

Financial:
• Ensure that asset management processes and procedures are implemented and followed at all times.

5.

People Skills:
• Provide Local oversight to all GTI resources in location.
• Contribute to the support network within JPMC by conducting coaching and mentoring to peers locally and remotely.
This role requires a wide variety of strengths and capabilities, including:
• Overall 10 years of IT experience, the majority of which should be in an infrastructure role, preferably within the financial services sector.
• Should have clear understanding of the regulatory / compliance requirements for infrastructure in the country and deliver services in alignment to regulatory requirements.
• Manage Operations and projects in alignment to the ITIL process framework, project management framework.
• Strong communicator able to create and maintain people relationships.
• Relevant degree.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies.

In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.

Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation.

If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for