Associate Director - Product Owner

Key Responsibilities and Duties
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation and development of team.
• Monitors development work to make sure resulting software meets established goals.
• Directs the identification of business needs, conducts requirements gathering, and defines scope and objectives for the IT System.
• Manages the configuration, customization, diagnosis and enhancements of operating systems software.
• Advises the development and implementation of new products, processes and operational plans.
• Oversees training of users on new or modified software.
• Manages performance of the direct reports through regular, timely feedback as well as the formal performance review process to ensure delivery of software projects and engagement, motivation and development of the team.
• Works with functional leadership teams to ensure that the transition to new programs and implemented solutions is smooth and effective.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 5+ Years Required; 7+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work

Career Level
9PL

Sales Technology - Product Owner

The Product Owner is the lead business analyst who oversees the analysis of business and information needs in order to design optimal systems solutions. Working with limited oversight, this job reviews that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job is responsible for managing large projects and processes, while also coordinating efforts among the technology, product and business teams.

Key Responsibilities and Duties
• Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.
• Monitors feedback on the use of business applications, enhancing system adoption, evaluating new capabilities against baseline metrics, crafting, owning, and updating roadmaps as needed.
• Translates business requirements into application requirements, while working with all members of the team to execute the application successfully.
• Working with a development and business teams in an agile framework, reporting progress and plans to the Client Services and Automation Leadership.
• Reviews cost estimates of various system solutions and reviews project plans to provide input into decisions about prioritizing projects and allocating IT resources.
• Helping to define non-functional requirements around resilience, performance etc.
• Supporting the triage and resolution of production incidents
• Coaches and sometimes delegates work to colleagues.

Required Skills:
• Global outlook and mind set
• 12+ years of experience working at Financial Services, Asset Management organisation leading business analysis and/or project management related to complex and strategically relevant projects
• Proficient in one or more CRM & Data platforms like Salesforce, AWS, Snowflake
• Has experience working on projects following SAFe methodology.
• Ability to translate business requirements to user stories with clear ‘definition of done’ and acceptance criteria.
• Ability to create mock ups of user experience journeys to stakeholders to elicit feedback and propose recommended solutions.
• Ability to guide user acceptance testing using standardised frameworks and
• Experience with reporting tools like Tableau.
• Ability to document current and target state business functional workflows using tools such as Microsoft Visio, PowerPoint, Jira and Confluence.

Additional Skills:
• Program, risk, and change management experience
• Proficient in enterprise architecture, solution architecture, cloud, data engineering 
• Proficient in multiple infrastructure, cloud, mobile and network technologies

EXPERIENCE:
• Required Experience – 10-15 years
• Location – Mumbai / Pune