Associate - Customer Support - BPO
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Primary Duties And Responsibilities :
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other quires related to product.
- Fulfill invoice requests on purchased products.
Eligibility :
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi. No MTI or RTI , grammatical or pronunciation errors.
- All agents to be cross skilled to manage all channel interactions
- Male candidates should be comfortable working any 24/7 shift.
- Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.
Work Culture :
- Work from office (Jaipur Location)
- 6 days a week with 1 rotational off
- 24/7 any 9 hours shift for Male candidates
- 9 hours of shift between 08:00 AM to 08:00 PM for female candidates. (ref:updazz.com)
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other quires related to product.
- Fulfill invoice requests on purchased products.
Eligibility :
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi. No MTI or RTI , grammatical or pronunciation errors.
- All agents to be cross skilled to manage all channel interactions
- Male candidates should be comfortable working any 24/7 shift.
- Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.
Work Culture :
- Work from office (Jaipur Location)
- 6 days a week with 1 rotational off
- 24/7 any 9 hours shift for Male candidates
- 9 hours of shift between 08:00 AM to 08:00 PM for female candidates. (ref:updazz.com)
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