Associate
Published date: 2026/11/09
- Location: Pune, Maharashtra, India
Role: Associate
Experience range: 6-9 yrs
Job Title - ServiceNow Senior Support Analyst, Associate
Location- Pune/ Bangalore
• Job Description
Job Description
The Production Specialist supports, through collaboration with all roles and across teams, the supply of IT services to the bank and executes against the vision of their function. The Production Specialist assists in troubleshooting and resolving events and complex issues with an awareness of overlapping and different technology areas. Based on their service and business knowledge, they will identify where IT designs can be strengthened and provide value to the businesses. The Production Specialist provides technical delivery governance on all related IT platforms and delivers technical expertise for support in outage co-ordination. They will also provide technical guidance and recommendations to service IT problems. Embracing a Continuous Service Improvement approach to drive efficiencies and remove repetition to stream-line support activities, the Production Specialist helps reduce risk and improve systems availability. They will also ensure adequate, safe and compliant IT facilities to store and operate the systems.
Role Description
Deutsche India was established in 2005 to support Deutsche Bank’s global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action.
When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models.
Experience range: 6-9 yrs
Job Title - ServiceNow Senior Support Analyst, Associate
Location- Pune/ Bangalore
• Job Description
Job Description
The Production Specialist supports, through collaboration with all roles and across teams, the supply of IT services to the bank and executes against the vision of their function. The Production Specialist assists in troubleshooting and resolving events and complex issues with an awareness of overlapping and different technology areas. Based on their service and business knowledge, they will identify where IT designs can be strengthened and provide value to the businesses. The Production Specialist provides technical delivery governance on all related IT platforms and delivers technical expertise for support in outage co-ordination. They will also provide technical guidance and recommendations to service IT problems. Embracing a Continuous Service Improvement approach to drive efficiencies and remove repetition to stream-line support activities, the Production Specialist helps reduce risk and improve systems availability. They will also ensure adequate, safe and compliant IT facilities to store and operate the systems.
Role Description
Deutsche India was established in 2005 to support Deutsche Bank’s global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action.
When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models.
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