Assistant Project Manager

Job Title: Assistant Project Manager – Process and Digital Transformation

Position Summary:

As a Project manager on our Process and Digital Excellence Group (PDEG), you will use your technical and project management skills to implement process improvement and collaborate on a variety of projects in a fast-paced environment. You will work closely with our Sales, Operations, Collections, Legal, Finance and Client Support teams to ensure that we are executing tasks with excellence and exceeding our clients’ expectations.

In This Role You Will Often:

· Analyze complex business problems to be solved with automated systems

· Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements

· Create specifications for systems to meet business requirements

· Design details of automated systems and consult with users if needed

· Collaborate with or lead cross-functional teams to address business issues

· Review, update, document and implement processes

· Review system issues and help drive improvements in processes and systems

· Perform ongoing and advanced system/process testing and training

· Perform special projects, and research as required

This Job Might Be For You If You Have:

· Minimum 4 years of working experience in Project management

· B.Tech in computer science, IT and similar

· Knowledge of new-age technology like machine learning, AI, NLP/ NLG and cloud computing

· Master in Business Administration or equivalent experience is preferred

· Ability to analyze system and process problems to understand the root cause and how to effectively address it

· Excellent written and oral communication skills

· Proven ability to manage multiple deadlines

· A desire to exceed customer expectations

· Superior Microsoft Office skills
Knowledge of the financial services industry is plus