Assistant Manager - Operations
Published date: 2026/11/10
- Location: Bidhan Nagar, Kolkata, West Bengal, India
Age limit : Below 35
6 days working
1 Rotational Off
Experience : 5 to 8 Years
Salary : 9 LPA + Incentives
Candidate should have at least 2 TLs under him & a span of 40-50
Language known : Bengali
Job Description – Assistant Manager Operations - Sales
Experience – 5 to 8 Years of experience.
What we are looking for in a candidate:
Responsible for managing the operations seamlessly and timely SLA delivery along with
maintaining high levels of employee and customer satisfaction
Insurance Sales (Health/Motor/Life) – Preferred
Establish & Manage Relationships / Engagement with the Clients.
Oversight of team – organizes resources, sets goals, call out strategy from Executives and client
on a day to day basis, reporting responsibilities
Managing day to day Sales targets (B2C Sales)
Doing field visits with team
To monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to
ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and
provided updates
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Take on special projects as per business need
Action Oriented, Integrity and Trust, Perseverance
Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
6 days working
1 Rotational Off
Experience : 5 to 8 Years
Salary : 9 LPA + Incentives
Candidate should have at least 2 TLs under him & a span of 40-50
Language known : Bengali
Job Description – Assistant Manager Operations - Sales
Experience – 5 to 8 Years of experience.
What we are looking for in a candidate:
Responsible for managing the operations seamlessly and timely SLA delivery along with
maintaining high levels of employee and customer satisfaction
Insurance Sales (Health/Motor/Life) – Preferred
Establish & Manage Relationships / Engagement with the Clients.
Oversight of team – organizes resources, sets goals, call out strategy from Executives and client
on a day to day basis, reporting responsibilities
Managing day to day Sales targets (B2C Sales)
Doing field visits with team
To monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to
ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and
provided updates
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Take on special projects as per business need
Action Oriented, Integrity and Trust, Perseverance
Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
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