Assistant Manager Operations
Published date: 2026/11/06
- Location: Hyderabad, Telangana, India
Roles and Responsibilities
• Should handle complete voice LOBs and its deliverables
• Should work with Stakeholders and delivers as per TATs
• Improve overall Customer Experience
• Ensure TATs & Quality is maintained as per SLAs
• Managing Key accounts & Queues
• Should maintain the required KPIs
• Ensure low attrition %
• Should handle complete voice LOBs and its deliverables
• Should work with Stakeholders and delivers as per TATs
• Improve overall Customer Experience
• Ensure TATs & Quality is maintained as per SLAs
• Managing Key accounts & Queues
• Should maintain the required KPIs
• Ensure low attrition %
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