Assistant Manager, Credit Operations
Published date: 2024/01/10
- Location: Pune, mahrastra , India
RESPONSIBILITIES
Strategy
Identifies opportunities for process improvements and remove process “bottle necks” . Assess process health (through key metrics) & identify broken processes that requires redesign Uses customer/stakeholders feedback to continuously re‑ engineer processes
Business
Ensure Timely resolution of customer queries & complaints Being client centric understands customers’ requirements, able to apply them and guide other team members
Strategy
Identifies opportunities for process improvements and remove process “bottle necks” . Assess process health (through key metrics) & identify broken processes that requires redesign Uses customer/stakeholders feedback to continuously re‑ engineer processes
Business
Ensure Timely resolution of customer queries & complaints Being client centric understands customers’ requirements, able to apply them and guide other team members
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