Assistant Manager Bpo
Published date: 2024/01/10
- Location: Maharashtra, Mumbai, India
Develop and implement methods to create, track, measure and communicate processes and systems.
Monitor the process performance on day to day basis and define corrective preventive actions identify improvement opportunities.
• Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
• Develop Strong process Knowledge.
• Oversee the successful implementation of Projects assigned.
• Prepare reports and maintain records of work accomplishments and administrative information, as required.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements.
• Delegate and allocate responsibilities efficiently to manage projects end to end.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required.
Core Competencies
• Ability...
Monitor the process performance on day to day basis and define corrective preventive actions identify improvement opportunities.
• Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
• Develop Strong process Knowledge.
• Oversee the successful implementation of Projects assigned.
• Prepare reports and maintain records of work accomplishments and administrative information, as required.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements.
• Delegate and allocate responsibilities efficiently to manage projects end to end.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required.
Core Competencies
• Ability...
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