Assistant Bank Manager

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Assistant Bank Manager

plutos ONE
Noida, Uttar Pradesh
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18 hours ago
Full–time
Company Description

plutos ONE is a Fintech company committed to making financial technology accessible and useful for everyone. Our vision is to offer a comprehensive suite of services to every Indian via their banks. We work with leading banks of the country to offer a full suite of digital services to their customers. Our mission is to help customers connect better with their banks to get maximum value out of the relationship. We are located in Noida.

Role Description

This is a full-time on-site role for an Assistant Bank Manager. The Assistant Bank Manager will be responsible for day-to-day operations such as
• Leading day to day operations and dealing with process metrics
• Developing highly motivated teams and lively work environment
• Identifying process anomalies and get them fixed via conceptualization and brainstorming
• Driving efficiency in teams every year
• Communicating efficiently with client and the process management on issues related to the subject
• Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies
• Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
• Work with customers with a problem solving bent of mind – To be able to understand customer issues and provide solutions to improve customer experience
• Being able to influence and cultivate organisational change in teams
• Qualifications we seek in you! Minimum qualifications
• Any graduate (preferably Commerce)
• Meaningful experience in banking operations – End to end knowledge of Lending life cycle
• Subject matter understanding of Personal and Retail Banking