ASK Expert
Published date: 2026/11/06
- Location: Nagpur, Maharashtra, India
Aggregate wise issue resolution
2.) End to End Aggregate wise service literature development
3.) Creation of Problem Bank
4.) Update the system with relevant supporting resources
5.) Training to ASK experts frequently
Key responsibilites:
1.) Percentage closure of tickets at ASK level
2.) Tracking of issues escalated at CCM level
3.)Literature development - DIY/SOPs/etc
4.) MIS & Escalation management
2.) End to End Aggregate wise service literature development
3.) Creation of Problem Bank
4.) Update the system with relevant supporting resources
5.) Training to ASK experts frequently
Key responsibilites:
1.) Percentage closure of tickets at ASK level
2.) Tracking of issues escalated at CCM level
3.)Literature development - DIY/SOPs/etc
4.) MIS & Escalation management
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