Area Service In-Charge A ( 71376853 )
Published date: 2026/11/07
- Location: Jaipur, Rajasthan, India
Job Responsibilities
:
1
Establish and maintain the upkeep of service centers
2
Liaison with store manager and sales team for service operations
3
Ensure customer satisfaction to avoid escalation of issues
4
Motivate and manage team of service center and care center personnel
5
Responsible and accountable for service deliverables
6
Mentor and counsel engineers whenever necessary
7
Control the flow of incoming calls for on-site support of services
8
Manage costs/expenses of service and care center within given
guidelines
9
Ensure their is adequate amount of manpower to cater to all customer
calls
10
Providing necessary skills/training to the team members based on
needs and gaps
11
Ascertain care center personnel are working in sync to support walk
in customers
12
Encourage the team to enhance their performance levels by
identifying gaps and needs
• Education Requirement :
Diploma /B.E/ B.Tech (Preferred)
• Experience Requirement :
6 - 10 years in After Sales Service
• Skills & Competencies :
1
Familiarity with the territory
2
Knowledge of device repair operations
3
Knowledge of product and market
4
Team management skills
5
Problem Solving skills
6
Customer focus
7
Understanding of business training requirements
:
1
Establish and maintain the upkeep of service centers
2
Liaison with store manager and sales team for service operations
3
Ensure customer satisfaction to avoid escalation of issues
4
Motivate and manage team of service center and care center personnel
5
Responsible and accountable for service deliverables
6
Mentor and counsel engineers whenever necessary
7
Control the flow of incoming calls for on-site support of services
8
Manage costs/expenses of service and care center within given
guidelines
9
Ensure their is adequate amount of manpower to cater to all customer
calls
10
Providing necessary skills/training to the team members based on
needs and gaps
11
Ascertain care center personnel are working in sync to support walk
in customers
12
Encourage the team to enhance their performance levels by
identifying gaps and needs
• Education Requirement :
Diploma /B.E/ B.Tech (Preferred)
• Experience Requirement :
6 - 10 years in After Sales Service
• Skills & Competencies :
1
Familiarity with the territory
2
Knowledge of device repair operations
3
Knowledge of product and market
4
Team management skills
5
Problem Solving skills
6
Customer focus
7
Understanding of business training requirements
0 page views
Related listings
-
Executive/Sr. ExecutiveMarketing ExecutiveUrgent Hiring Executive/sr. Executive For Teleperformance Jaipur Must Have Prior Recruitment Exp, Good Communication and comfortable in Bulk hiring And have Exp in Same Field Day Shift Salary Up tp 3-4 LPA,2026/11/08
-
Sale Coordinator Cum TelecallerMarketing ExecutiveSales coordinator with prospective clients More about this Sale Coordinator Cum Telecaller job GK Buildcon is aggressively hiring for the job profile of Sale Coordinator Cum Telecaller for 1 open position at Jaipur in Mansrower locality. Kindly go th...2026/11/08
-
Business Development Executive Job in JaipurMarketing ExecutiveAbout Company: Igmguru is one of the global leading organizations which provide online and corporate training to all professionals. About the Internship: Key responsibilities: 1. Maintaining long-lasting relationships with existing customers through ...2026/11/08