Application Support Specialist
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Role:- Application Support
Responsibilities
• Analyses software bugs and identifying RCA – CA – PA
• Managing regular patching activities and coordinating with respective stakeholders
• Maintains Agreed SLA for responding on tickets being raised by users
• Oversees and facilitates the installation and maintenance of IT systems, hardware, and software
• Identifies and recommends upgrades and changes to hardware and software, maintaining efficient and effective IT operations
Responsibilities
• Analyses software bugs and identifying RCA – CA – PA
• Managing regular patching activities and coordinating with respective stakeholders
• Maintains Agreed SLA for responding on tickets being raised by users
• Oversees and facilitates the installation and maintenance of IT systems, hardware, and software
• Identifies and recommends upgrades and changes to hardware and software, maintaining efficient and effective IT operations
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