Application Support Engineer

We are currently hiring for "Application Support Engineer" post in Ahmedabad.

Company Profile:

Cloud technology based information technology (IT) company

Designation: Application Support Engineer

Location: Ahmedabad

Experience Range: 3.0 To 5.0 yrs

Salary Range: - 4.00 To 6.00 LPA

Desired Candidate:

PROFICIENCY IN COMMUNICATING IN FLUENT ENGLISH AND IN A PROFESSIONAL MANNER IS AN ABSOLUTE REQUIREMENT FOR THIS POST.

Experience:

Minimum of 3-5 year of experience in L1 Support is desirable

Required Skillset:

We are looking for Application Support Engineer for our Ahmedabad office

Job description:
• Minimum 3 Years of experience in L1 and L2 Technical Support
• Experience in Support operation
• Should be experienced in incident management, problem management, change management and release management.
• Perform in-depth analysis of incidents to determine root causes and solutions
• Expertise in Documentation management for incidents/Projects
• Effectively work with other IT teams like application development and QA to investigate, test and develop solutions and workarounds to resolve client issues/requests
• Should be able to deploy projects and bug fixes to production
• Identify high priority incidents and escalate to management
• Experience working with business users at client site
• Excellent communication, persuasion and negotiation skills
• Good team player
• Working knowledge of SQL Databases SharePoint & basic network configuration is a bonus
• Working Knowledge of IT Hardware and Software
• Ability to learn and master in house software

Interested candidate can send their resume on varsha@postaresume.co.in

Call now on +91- 6354797016

Thanks

Varsha Parmar

Recruitment Manager