Application Support
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Location: Jaipur, Rajasthan
Role - L1 Support
Responsibilities
• · 1-5 years of IT support experience. Preferably in BFSI Sector
• · Experience in application/Hardware support
• · Good in communication/writing.
• · Flexible to work in Shift /Extended support hours.
• · Exposure in Software management, troubleshooting and application management.
• · Exposure in Database queries.
• · Application support – Provide 1st line application support for a Banking applications .
• · Coordination with L2/L3 support team for timely closure of tickets .
Qualification
• B.Tech / M.Tech / MCA / BCA
Role - L1 Support
Responsibilities
• · 1-5 years of IT support experience. Preferably in BFSI Sector
• · Experience in application/Hardware support
• · Good in communication/writing.
• · Flexible to work in Shift /Extended support hours.
• · Exposure in Software management, troubleshooting and application management.
• · Exposure in Database queries.
• · Application support – Provide 1st line application support for a Banking applications .
• · Coordination with L2/L3 support team for timely closure of tickets .
Qualification
• B.Tech / M.Tech / MCA / BCA
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