Applicants req for Relationship Banking Manager Retail...

Role Relationship Banking Manager Job Summary In our effort to be the Bank of Choice we continuously strive to understand and serve the banking needs of our customers The focus includes Offering solutions that are Fair to the Customer and Fair to the Bank Offering 360degree banking solutions that meet the needs of our customers Constantly exploring emerging market opportunities trends and changing with customer preferences Build and offer suitable propositions to our customers Deliver best in class service to our customers The Relationship Banking Manager anchors the above responsibility While doing so works collaboratively with different internal stakeholders to offer 360degree banking The incumbent is responsible for on boarding new customers and provide best in class service Key Responsibilities Acquiring and Onboarding New Affluent Customer to the Bank Tap all customer acquisition opportunities of the branch through different channels like referrals Data campaigns cross sell etc Handle customer queries while on boarding explore and fulfil the 360 degree banking needs Regular engagement with newly acquired customers to service their banking needs during their different life stages To build a longterm customer relationship by offering a complete bouquets of products on Customer 360 opportunities and make ICICI their preferred Bank Ensure customers 360 Banking needs for full range of ICICI bank product is fulfilled through specific product sales teams wherever present Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk Ensure customers are acquired in line with the KYC and other guidelines of Bank Skills Required Should have an ability to build relationships with customers to fulfil regular banking needs Orientation to learn about various products and financial offerings Service and closure orientation Confident and articulate in handling evolved customers