Antivirus Support/ Technical Support - International...

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice ).

Contact : HR Sneha 9741433322

Email HIDDEN TEXT

Designation : Technical Support Analyst / Sr.Technical Support Associate / Process Associate / Sr Process Associate / Technical Advisor / TSR / TSO

Technical :

Trouble shooting / Command for IP Address / Adobe Photoshop / ticketing tool / RAM / ROM / Networking LAN / VAN WAN / Configuration / Versions of Windows MS / Office 365 / Control panel / internet setting

JOB Role :
• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

For more quires Call :

Contact : HR Sneha 9741433322

Email HIDDEN TEXT

Required Candidate profile

One day interview process - Only Experienced can apply

Desired Candidate Profile
• Possess good communication skills, both oral and written
• Have a good attitude - should be committed to the work.
• Any graduates can appear or 10+2 , 10+3.
• Should be flexible with rotational shift.
• PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S