Analyst/Lead/Manager - Workforce Management - BPO/ITeS
Published date: 2024/01/10
- Location: Haryana, India
Call us on - Trigger alignment of schedules across partner / in-house sites with staffing requirements and operational metrics as and when required on intraday basis.
Communicate with WFM Scheduling Manager on any items that can be incorporated in the near-term action plan and schedule improvement.
Identify and analyze issues, complete post-mortem reports, and provide feedback.
Communicate with Partner/Client POCs to address variances.
Communicate with WFM Scheduling Manager on any items that can be incorporated in the near-term action plan and schedule improvement.
Identify and analyze issues, complete post-mortem reports, and provide feedback.
Communicate with Partner/Client POCs to address variances.
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