Analyst - Business Intelligence

Impact: Customer data is used to ensure high-quality customer service, efficient distribution management, and critical inputs to strategic planning and performance measurement. Enterprise delivery of data and insights via Tableau CRM are a critical enabler to a higher-performing distribution platform that supports all elements of sales, service, and support

Functional Responsibilities:
• Develop advanced Tableau CRM data visualizations with the ability to create complex formulas and calculations within Tableau CRM to meet the needs of complex business logic
• Maintain and publish syndicated Tableau CRM Dashboards on Salesforce
• Identify and resolve dashboard related issues
• Perform Tableau CRM administrative and support activities including security administration, release management, and troubleshooting
• Perform development activities from gathering requirements and designing solutions, through developing code/reports, to testing and release/deployment.

Job Requirements And Qualifications:

Required Education: Bachelor's Degree in data analytics/computer science or engineering

Required Experience: 3-5 years

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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