AM/DM Quality (BPO)
Published date: 2024/01/10
- Location: Navi Mumbai, Maharashtra, India
The Incumbent will be responsible to:
• Provides day-to-day direction to Lead Associates.
• Coordinates with all departments to ensure that the Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and address team-level issues.
• Implement initiatives and projects as needed in order to drive performance.
• Provides day-to-day direction to Lead Associates.
• Coordinates with all departments to ensure that the Quality Targets are met.
• Designs the Quality Management System that standardizes and documents all processes.
• Ensures compliance to contractual deliverables and address team-level issues.
• Implement initiatives and projects as needed in order to drive performance.
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