AGM/DGM/GM BPO Quality
Published date: 2026/11/07
- Location: Delhi , Delhi, India
12 Years Plus Experience of Domestic Call Center
• Applicant should be currently working as AGM/DGM in Quality function for a BPO company
• Hands on experience on both transactional as well as organizational quality goals
• Very strong on metric building and governance, process transformation / business excellence
• black belt certified
• Strong transactional and corporate quality experience
• Setting up quality framework for engagements Strong data analysis, interpretation and problem-solving...
• Applicant should be currently working as AGM/DGM in Quality function for a BPO company
• Hands on experience on both transactional as well as organizational quality goals
• Very strong on metric building and governance, process transformation / business excellence
• black belt certified
• Strong transactional and corporate quality experience
• Setting up quality framework for engagements Strong data analysis, interpretation and problem-solving...
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