Administrative Assistant/Receptionist

Job details
No matching job preferences
Salary
₹20,000 - ₹35,000 a month
Job type
Full-time
Full Job Description
POSITION: Admin cum Front Desk Executive

LOCATION: Nehru Place, New Delhi

PURPOSE OF POSITION: Administrative support to enable the migration team to provide effective and efficient services to existing and emerging clients.

DUTIES OF POSITION: Under general supervision of the Migration Manager:

1. Telephone Reception receiving incoming telephone calls from existing and emerging clients ask relevant questions to ascertain nature of enquiry refer matter to relevant staff record enquiry in Bitrix and/or Migration Manager(file note)encourage existing clients to submit query via email

2. Client Bookings receiving incoming telephone calls seeking consultation ask relevant questions to ascertain nature of enquiry check staff availability, and schedule appointment in Outlook process credit card payment for consultation

3. Cost Agreement when received from Accounts, save to Accounts folder

4. Migration Manager–when tasked create client file including Matter Type email portal access and questionnaire email intro and checklist(s)update File Status check Officio for previous documentation and save to MM file

5. VEVO if client has provided signed cost agreement and/or authorisation, run VEVO add to Misc folder advise relevant RMA and/or MA if visa expiry will occur within two (2) weeks

6. Questionnaire & Checklist–when tasked email client portal access, questionnaire, checklist(s) and intro telephone client to inform email sent

7. Documents Received sort and/or rename documents into MM folders email and/or SMS client for those docs unclear, not colour, etc advise relevant RMA and/or MA documents have been received

Job Type: Full-time

Salary: ₹20,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)