Access Administrator II
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Description
) to ensure timely implementation of Customer requirements,
• Analyze & liaise with 3rd party vendors/partners to ensure timely implementation of all Customer data subscriptions.
• Generate & dispatch/upload all 3rd party vendor/partner (72) monthly usage reports,
• Act as escalation point to Acquisition Content Manager with any vendor reporting issues,
• Act as back-up for EEX provisioning,
• Provide Sales with executed contractual documents,
• Liaise with 3rd party vendors/partners to acquire Customer subscription authorization(s) for compliance initiatives,
• Provide reporting for sales, management, finance, customers & 3rd party vendor/partners,
• Assist and/or aid in special projects/audits,
• Ensure policies and procedures relating to customer activity are followed.
Job Requirements
• Proficient with the following tools (but not required)Microsoft Office – better than average Excel skills.SalesForce – for case management,JIRA – for Data Genic trouble tkt management,
• Basic SQL knowledge encouraged.
• Strong trouble-shooting skills and ability to find creative solutions.
• Skilled at professional communications with customers, 3rd party vendors/partners and all internal departments.
• Skilled in interfacing with European & Indian language and cultures
• A proven team-player.
• Capable of multi-tasking and working in a high-stress, high-activity level environment.
• Ability to work independently
) to ensure timely implementation of Customer requirements,
• Analyze & liaise with 3rd party vendors/partners to ensure timely implementation of all Customer data subscriptions.
• Generate & dispatch/upload all 3rd party vendor/partner (72) monthly usage reports,
• Act as escalation point to Acquisition Content Manager with any vendor reporting issues,
• Act as back-up for EEX provisioning,
• Provide Sales with executed contractual documents,
• Liaise with 3rd party vendors/partners to acquire Customer subscription authorization(s) for compliance initiatives,
• Provide reporting for sales, management, finance, customers & 3rd party vendor/partners,
• Assist and/or aid in special projects/audits,
• Ensure policies and procedures relating to customer activity are followed.
Job Requirements
• Proficient with the following tools (but not required)Microsoft Office – better than average Excel skills.SalesForce – for case management,JIRA – for Data Genic trouble tkt management,
• Basic SQL knowledge encouraged.
• Strong trouble-shooting skills and ability to find creative solutions.
• Skilled at professional communications with customers, 3rd party vendors/partners and all internal departments.
• Skilled in interfacing with European & Indian language and cultures
• A proven team-player.
• Capable of multi-tasking and working in a high-stress, high-activity level environment.
• Ability to work independently
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