Academic Content Writer English at 99 Web Data Solutions
Published date: 2026/11/07
- Location: New Delhi, Delhi, India
• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
• Good reasoning and analytical skills
• Good listening skills
(Ref:www.freshersworld.com,freshersworld
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
• Good reasoning and analytical skills
• Good listening skills
(Ref:www.freshersworld.com,freshersworld
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