10th Pass Job – Call Center
Published date: 2026/11/06
- Location: Ajmer, Rajasthan, India
10th Pass Job – Call Center
• To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
• To ensure prompt and accurate information being provided with appropriate resolution
• To achieve operational targets as defined by for the process
• To maintain queue levels to agreed SLA targets levels
• To achieve and maintain a good knowledge/capability of BT systems.
• When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls.
• To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
• To ensure prompt and accurate information being provided with appropriate resolution
• To achieve operational targets as defined by for the process
• To maintain queue levels to agreed SLA targets levels
• To achieve and maintain a good knowledge/capability of BT systems.
• When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls.
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